FAQ
 

General Questions

Requests for quotation and additional services

Registration

Password and data protection

Technical FAQ

 

What is fairpartners?

Leading purchasing organisations use the international procurement platform fairpartners for the multi-sector procurement of goods and services. As supplier on fairpartners, vendors of all sizes obtain exclusive access to the requests for quotations of the purchasers active here and make their bids via the platform.

The combined offer of internet-based software functions and supported services, the uncomplicated user interface and the excellent price-performance ratio provide the users of the platform with considerably more transparency and efficiency as well as sales success.

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How did fairpartners come into existence?


The multi-sector procurement platform fairpartners arose from a purchasing platform set up by the Purchasing department of the Lufthansa Group and a marketplace for IT services set up by Skill Portal.

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Who is Skill Portal AG?


Skill Portal AG is operator of the platform www.fairpartners.com. Additionally, Skill Portal offers comprehensive support with procurement in the area of IT services.

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What for do purchasers and suppliers use the platform?

fairpartners is used for the procurement of products and services in multiple industries. In the non-public area fairpartners provides functions and services that support and optimise all typical purchasing steps free of charge: a centralised companies' index for procurement market research, supplier management, bid evaluations, quotation requests, tenders and auctions.

Suppliers of goods and services register themselves as a supplier at fairpartners and use the platform as a modern channel of distribution: You will obtain information regarding new requests for quotations by e-mail, you will have access to the requests for quotations of well-reputed purchasing organisations and you can submit your bids directly via the platform.

Furthermore you present your company in the business centre and you will have the possibility of applying to purchasing organisations as a supplier.

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For whom is fairpartners suitable?

fairpartners is easy to operate and can be used immediately in purchasing and sales without additional implementation costs. fairpartners is suited as a procurement platform for the Purchasing departments of medium-sized companies up to large company groups. Suppliers of goods and services from all branches can register as a supplier at fairpartners and use the platform as an additional channel of distribution.

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Who procures via fairpartners?


In the Business Centre - Purchasers you will find all registered purchasing organisations.

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Who offers via fairpartners?


In the Business Centre - Suppliers all registered suppliers present their range of goods and services.

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What services does fairpartners offer?

The fairpartners Communication Center is available to the users of the platform as a personal contact partner.

fairpartners offers additional services - from training, seminars and workshops to management consulting.

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Who answers questions?


fairpartners Communication Center

phone: +49 61 03 / 4 85 69-10
fax: +49 61 03 / 4 85 69-15

e-mail: communicationcenter@fairpartners.com


From Monday to Friday from 08:00 - 18:00 hrs.

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What types of requests for quotations are available?


  • Publication of requirements
  • RFI (Request for Information)
  • RFP (Request for Proposal)
  • Reverse Auction
Information concerning the types of requests for quotations you will find in "Rules Concerning Requests for Quotations".

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What does the service "Procurement for IT Services" contain?


For all purchasers, the operator of the platform, Skill Portal AG, offers a special service in respect of tendering for IT Services. In this case, Skill Portal AG takes over the full processing of the RFP, from quality control and placing the tender, selecting the best proposals, to forwarding proposals to the purchaser. The final decision is made by the purchaser.

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Which services does fairpartners offer purchasers?


A comprehensive consulting and service offering is available for purchasing companies in particular. We would be glad to make an adequate offer for your company!

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How do I register?


Just fill out the fields in the registration form and send it to us.

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What is the D&B D-U-N-S® number?


The D-U-N-S® Number (Data Universal Numbering System) is a unique nine-digit identification sequence, which provides unique identifiers of single business entities, while linking corporate family structures together. D&B links the D-U-N-S® Numbers of parents, subsidiaries, headquarters and branches on more than 100 million corporate family members around the world.
For more information on the D-U-N-S® Number, please visit our Internet site: http://www.dnb.com
How can I register?
Order your own D-U-N-S® Number: http://www.dnb.com/

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What happens after I have registered?


Following registration, fairpartners will check your registration details and will contact you.

Purchasers can then enter their requests for quotations free of charge.

Suppliers present their company on the platform and use fairpartners as an additional sales channel. For prices, terms and periods of notice required, please refer to our Price List and Terms & Conditions.

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Which payment methods does fairpartners accept?


As an alternative to bank transfer fairpartners offers the possibility to pay invoices with your Visa or MasterCard credit card.

In addition to this we accept payments with the virtual MasterCard of our partner Wirecard. You will find more information on the free virtual credit card and the application form on www.wirecard.com/wirecard

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Why it is not permitted to forward my login data?


Please do not pass on your access details to the portal, not even to employees of your company. Otherwise, you are intentionally violating the rules of fairpartners since the identity of the active persons must be clearly traceable. Only you personally are authorized to use the services of the portal properly within the scope of the user rights granted to you. Other persons could otherwise make binding offers or accept confidentiality declarations in your name. Instead, register further colleagues as "User Plus" users. The fairpartners Communication Center is happy to advise you.

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Where do I find information concerning data protection?


All information about data protection can be found here.

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What do have I to do when I have forgotten my password?


In the login-box you will find a reference to "Forgotten your password". Please click this and, after entering your username (e-mail-adress), request a new password. It will appear in your e-mail in-box in a few minutes.

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Do you have any technical questions?


This website has been designed for all common Internet browsers. For optimal viewing, a resolution of 1024 x 768 pixels is recommended.

Please note that - to ensure an optimal display and error-free functioning of this website - it is necessary to have activated the following browser functions:

Java Script (MS IE/Netscape)
Style Sheets (Netscape)
Cookies (MS IE/Netscape)

Special Features

The available Internet browsers behave differently according to version and manufacturer. As a basic principle, and in order to ensure that the web pages selected are displayed correctly, it is recommended to use the latest version of the respective browser.

 

Netscape Navigator is your chosen browser?
Download the latest version here free of charge.

 

You require the latest version of Microsoft Internet Explorer?
From here you can go directly to the Microsoft Download Centre.

The webpages are constantly monitored by our Development department. If a link to one of our pages suddenly does not work as expected or another technical problem appears, please contact us.

The fairpartners Communication Center would be glad to be at your disposal.

fairpartners Communication Center

phone: +49 61 03 / 4 85 69-10
fax: +49 61 03 / 4 85 69-15

e-mail: communicationcenter@fairpartners.com


From Monday to Friday from 08:00 - 18:00 hrs.

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