Administrators
Purchasers
Suppliers
Technical FAQ
You will find the “Change company settings” function under Administration / Company Data. There you can save the text of your Confidentiality Declaration in German and English. Here, you also specify the procedure for acceptance of the Confidentiality Declaration by the supplier. You can select either that acceptance is confirmed by ticking a check box or by entry of the respective user password.
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You will find the “Set up new user” function under Administration / User Administration. Enter the new contact partner data there and assign to him/her the desired roles and rights at fairpartners. While setting up new salesperson roles, please pay attention to the current price list (https://www.fairpartners.com/download/pricelist_suppliers.pdf).
You will find the “Change addresses” function under Administration / Company Data. Here you can enter additional addresses of your company.After selecting the “Change master data” function, you can now select an address as the invoicing address in the “Company Data” Section.
You will find the “Change addresses” function under Administration / Company Data. Here you can update your company addresses.
You will find the “Change company profile” function under Administration / Company Data.
You will find the link "Forgot my password" in the Login Window at www.fairpartners.com. Just enter the fairpartners user name of the employee. The user name corresponds with the e-mail address under which he/she is registered at fairpartners. The new password will be sent to the employee without delay.
If you already processed a request for quotation via fairpartners, you can continue this procurement process within the framework of a multi-stage procurement process (MPP). The Multiple-Stage Procurement Process is a combination of the RFI, RFP or auctions requests for quotation with direct reference to the previous request(s) for quotation.
The fairpartners Communication Center would be happy to support you in the planning and execution of your requests for quotation. It will support you in looking for new potential suppliers, help your suppliers with the registration process and give you advice and assistance in preparing your requests for quotation. Just give us a call.
You will find the “Overview of Bids” function in the Detail View of your request for quotation.Here, you will find all bids and can download these as an Excel table.
Please check in the “Rules” Section in the Detail View of your request for quotation whether the “Hide offers until the end of the bidding period?” setting has been selected. This setting can be selected in the master data of the request for quotation or be set company-wide by the company administrator.
Suppliers can apply to purchasing organizations via fairpartners to become a supplier. While preparing a request for quotation with a limited circle of suppliers you will receive, while processing the circle of suppliers, information about those suppliers within the corresponding category that applied for participation in your calls for bids.
Please select “Change attachments” in the Detail Overview to add attachments to your request for quotation.
You will find a complete overview of your requests for quotation under Requests for Quotation / Manage.
As purchaser, you can invite your suppliers per e-mail to register at fairpartners using the “Invite suppliers” function in the Business Center. Two text templates are available that can be changed or supplemented as desired. You will receive a confirmation after all e-mails have been sent. At the same time, a notification with the contents of the address list will be sent to the fairpartners Communication Center that will then assist your suppliers with the registration process.If desired by purchaser, we would be happy to contact the invited suppliers and promptly inform them about new registrations.
The fairpartners Academy offers comprehensive training programs. You can find an overview under the following link: http://www.fairpartners.com/akademie/index.htm. fairpartners also offers individual company workshops for specialized topics. The fairpartners Communication Center would be happy to assist you.
Use the “Extend bidding period” function in the Detail View of your request for quotation. Interested parties will receive a corresponding notification per e-mail.
Use the “E-mail overview” function in the Detail View of your request for quotation. Here, you will find all e-mails that were sent by the fairpartners system in connection with your request for quotation.
You can also add internal documents as well as internal comments to the request for quotation in the lower part of the Detail View of your request for quotation.
You will find the “Overview of Interested Parties” function (among others) in the Detail View of your request for quotation.
You will find the “Overview of Interested Parties” function (among others) in the Detail View of your request for quotation. A check mark in the “R” column means that a reply has been submitted.
You will find the "Forgot my password" link in the Login Window at www.fairpartners.com. Just enter your fairpartners user name. Your user name corresponds with the e-mail address under which you are registered at fairpartners. You will then receive a new password without delay.
Use the “Add attachments” function in the bid form. You may add as many attachments as desired. Each attachment file may have a maximum size of 10 MB.
During the bidding period, you will find the “Submit bid” function on the Detail Page of the request for quotation.
Call up the purchaser profiles of interesting companies in the Company Center and use the “Apply as supplier” function.When a request for quotation is published with a limited circle of bidders in your bidding category, your company will then be automatically proposed to purchaser as a potential supplier. You will have access to the “Apply as supplier” function as soon as you have completely filled out your supplier profile.
When a request for quotation is published with a limited circle of bidders in your bidding category, your company will be automatically proposed to purchaser as a potential supplier.
If purchasers activate the non-disclosure agreement, then salespersons must accept the corresponding requirements before they can receive access to the details of a request for quotation.
You can find an overview of your own bids under Requests for Quotation / Administration.
You can find an overview of your own bids under Requests for Quotation / Administration. Call up the bid to be replaced and use the “Replace bid” function. You must also reattach the attachments after sending the bid form.
The "Requests for Quotation” page will be automatically displayed to you after logging in to fairpartners. Click “Submit bid” to research current requests for quotation with the help of the “Search and Filter” function.
Administrators can make changes to the company presentation. The “Change company presentation” function is available in the Administration / Company Data Section to do so.
Administrators can register additional sales colleagues from their companies at fairpartners under User Administration. You can find the price for “User Plus” in the fairpartners price list.
The identity of persons who make use of the fairpartners platform must be clearly traceable. That’s why you are not permitted to forward login data for the procurement platform to other persons, not even to colleagues in your own company. All activities, in particular, the submission of bids or non-disclosure agreements, can be clearly attributed to a single person.
You will find the link "Forgot my password" in the login window at www.fairpartners.com. Just enter your fairpartners user name. Your user name corresponds with the e-mail address under which you are registered at fairpartners. You will then receive a new password without delay.
The “fairpartners Market View” informs registered suppliers by e-mail about newly published requests for quotation. You can select under Administration / Settings whether you would like to be informed about all requests for quotation or only about those in your own bidding categories.
While processing a request for quotation, pay special attention to a possible reply deadline that can be prescribed there by purchaser, and, if you are interested in submitting a bid, reply back to the platform. Suppliers that have not confirmed their participation in the procurement process by the specified deadline using the “Reply” function will not be given further access to this request for quotation.
Please check the bidding period. You may only submit a bid up to the bidding deadline.
While processing a request for quotation, pay special attention to whether a bid (instead of a simple reply) is prescribed by purchaser. If your are interested, submit an initial binding bid for the request for quotation by the deadline date. Otherwise, you will not be given further access to this request for quotation.
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The fairpartners Communication Center would be glad to be at your disposal.
fairpartners Communication Center Monday through Friday from 8:00 a.m. – 6:00 p.m. (CET)