act smart. act fair.

Fairpartners Community Exchange and Action Rules

Basics first

The Exchange and Action Rules are a compact guide for interacting in the Fairpartners Community. We have deliberately decided to use an informal style of communication to help you quickly and easily navigate your way around our platform. You can find the precisely formulated legal details in our T&C.

Dealing with Each Other

Good manners are essential to establish solid relationships. Proper behavior and mutual respect are expected. Especially the way you handle differences of opinions with others shows whether you’re a professional – or not.

Security and Responsibility

Fairpartners routinely checks and maintains its platform to ensure the security of user data.

However, community members also help to ensure data security by using secure passwords. In addition, they don‘t give their login data to third parties. Each company is responsible for its accounts.

Each Member Makes a Contribution

Those who want to benefit from the possibilities the Community offers make a contribution – just like everyone else. No company or group has any special advantages or privileges. The same rules apply for everyone. Worldwide.

Trust

People as well as companies tend to present themselves in the most positive way. However, incorrect data and deceptive information are unacceptable. Fairpartners is based on trust and sustainable success.

We check the data submitted by each company during the registration process to maximize trustworthiness. However, we cannot guarantee the correctness of the identity, the legitimacy of their intents and the proper behavior of community members.

As a matter of principle: Community members behave as prudently as they would in normal business life. Fairpartners is not a virtual world. Fairpartners is the Internet-based real-world.

Dealing with Conflicts

Audiatur et altera pars – Comunity members are not directly and publicly condemned. If you are convinced that a company has violated the Fairpartners principles and rules, then contact our Communication Center.

The Communication Center will then clarify the situation from an objective point of view with the intent of reaching a positive result. As a matter of principle: Excluding a company from the Community is a last resort for us, but we will do so without hesitation, if necessary.

How to Use Tools Correctly

Company Profile

If you work with Fairpartners but don’t keep your company profile up to date, you will miss out on opportunities. Out-of-date profiles appear in the lower section of the search result list. That won’t help to gain new customers or find business partners.

Best Practices

The contents and recommendations contained in best practices solely represent the opinion of the author. As always, each community member must decide whether to follow a recommendation or not. No claims may be asserted against the author or Fairpartners based on these documents.

Best practice documents are the intellectual property of the company that uploaded them. Such documents should be marked accordingly, for example, with a copyright reference.

Quick Posts

You can reach the entire Community or selected companies with Quick Posts. Ensure that you find the right balance when using Quick Posts for sales and marketing. You can quickly get a reputation as a “spammer” by using Quick Posts thoughtlessly. Inform others without drowning them in a flood of information.

Purchasing

By initiating a purchasing action, you create work for the sellers. That’s why your inquiries and requests for bids should always be serious and related to a real or foreseeable need.

As in normal business life, the initiator of a purchasing action is not obligated to award a contract to one or more bidders. However, as a matter of common courtesy, you should inform those bidders who have been excluded accordingly.

All bids submitted in connection with purchasing actions are binding.

Selling

By initiating a selling action, you create work for the buyers. That’s why your sales offers should always be serious and realistic.

As in normal business life, the initiator of a selling action is not obligated to conclude a contract with one or more bidders. However, as a matter of common courtesy, you should inform potential buyers who were not chosen accordingly.

All offers made in connection with selling actions are binding.

Auctioneering

The community member who initiates an auction determines the contents thereof, the type of auction, the circle of bidders, the organizational details (initial bids, bidding steps, auction period) and the contract awarding rules. This means that there are countless types of auctions with many possible combinations.

The initiator of an auction is solely responsible for organizing the auction in a way that maximizes the chances of achieving the desired result. Bidders are solely responsible for analyzing the auction terms and for deciding whether to participate or not. Offers submitted during auctions are binding and should always be appropriate, even under heavy time pressure.

Purchasing and Selling with Reply

You may specify a reply deadline for actions. If a company would like to take part in an action, it must reply before the deadline expires.

Purchasing and Selling with Bid

An action with bid differs from an action with reply. Instead of submitting an informal reply, bidders must submit a bid by the specified point in time.

www.fairpartners.com – Fairpartners GmbH

Issue: September 2013